South Warwickshire NHS Foundation Trust

Gardening group proves to be fruitful for patient rehabilitation

The Occupational Therapy team at Central England Rehabilitation Unit (CERU) have introduced a gardening group for patients suffering from acquired brain injuries.

As part of the recent redevelopment work at CERU, the garden areas have been developed to provide a therapeutic area for patients. The gardening group was established to form part of their therapy. Once a week the group get together to do various gardening activities, which offer emotional, cognitive, physical and spiritual benefits to patients.

Since the sessions began patients have planted a large bed with spring bulbs and small raised beds with winter pansies, helped organise the shed and in the summer the group planted and harvested herbs and tomatoes. As well as being an enjoyable activity, the sessions also contribute to CERU’s goal focussed rehabilitation. Individual goals are identified by patients and therapists to meet the occupational needs of the patient. Some of the goals which patients have achieved are; identifying the correct tools to use, patients offering assistance to other patients and increasing their standing tolerance, balance and endurance.

Susie Fenton, Occupational Therapist at CERU said: “It has been a pleasure to be out in the garden with patients. Using gardening activities to help develop their skills has proved very beneficial and all of the patients that have taken part in the sessions have really enjoyed them. I am pleased that at CERU we can offer patients a relaxing and therapeutic outside environment for these sorts of activities. I look forward to planning more sessions for the gardening group in the future.”

CERU offers exceptional standards of care to patients with acquired brain injuries and was accredited as one of the top ten units specialising in Neuro-rehabilitation in 2012. The development work will secure the unit’s future as a national centre of excellence and help meet the high demands for their services by increasing the unit’s capacity to 42 beds.

Photo caption: Peter Crane, CERU patient, enjoying the gardening group

Peter Crane, CERU patient, enjoying the gardening group

Trusts work together to provide new breastfeeding service for local mums

South Warwickshire NHS Foundation Trust (SWFT) is providing a new Breastfeeding Support service for all mothers in Bedworth, Nuneaton and North Warwickshire, based at Stockingford Childrens Centre in Nuneaton.

The service will offers support to all local breastfeeding mums, which will include initial telephone support and home visits. To provide the best service for local mums SWFT’s Breastfeeding Support Workers are working closely with George Eliot’s Community Midwives and local health visiting service. This partnership working is crucial for providing the extra support mum’s might need, particularly during the period where mother’s can often discontinue breastfeeding, which is typically during the early days after the baby’s birth.

The public health consequences of mothers not being supported to breastfeed in the early post natal period are immense for mothers and babies. Breastfed babies are at reduced risk of developing ear, chest, gastrointestinal, urinary tract infections, diabetes, obesity and coronary heart disease in later life. Mothers are at reduced risk of developing osteoporosis, breast and ovarian cancers.

This collaborative working is typical of the two NHS trusts, and demonstrates how working together can provide the best possible care to patients’ and service users.

Mary MacDonald, Specialist Health Visitor - Infant Feeding at SWFT said: “I am delighted that this new service is available and that we are able to offer mums the extra support they need. Working alongside the Community Midwives and Health Visitors is vital to the success of the service and will enable mothers and families to receive really good consistent care.”

Karen Shorthose, Specialist Midwife – Infant Feeding & Maternal Obesity at George Eliot Hospital said: “I am so glad that the need for a breastfeeding support service has been recognised, as it will really benefit local mums. Working with SWFT’s Breastfeeding Support Workers is great for sharing best practice across our organisations and for ensuring our patients have access to the services they need.”

New website for new look rehabilitation facility

A new website has been launched to showcase the services available at the Central England Rehabilitation Unit (CERU) which is based at Leamington Spa Hospital (

The website offers patients, relatives and carers access to all of the information they might need on the unit, including the opportunity to learn more about the specialist teams at CERU. It also provides details of the facilities, including the outdoor spaces and social areas, as well as information on the unique sensory tool used to assess patient responsiveness (STAR Assessment Tool).

It is also useful for relatives visiting the unit, offering up-to-date contact details, information on the facilities available for them and travel guidance.

CERU offers exceptional standards of care to patients with acquired brain injuries and was accredited as one of the top ten units specialising in Neuro-rehabilitation in 2012. The new Unit has doubled in capacity from 21 to 42 beds and offers enhanced facilities that will assist in providing patients with a comfortable environment to recover in.

Kate O’Driscoll has spent a lot of time visiting CERU over the past 12 months after her son Michael was severely injured in a road traffic accident. Michael was admitted in August 2013 and was one of the first patients at CERU to be referred on the Major Trauma Pathway. Michael is now at home with his family following implementation of a supportive care package.

Kate O’Driscoll, said: “CERU is a fantastic facility. I am very grateful to all the staff, for the support they gave me and our family. This support has enabled us to provide long term care for Michael at home.

“Before Michael was admitted to CERU, I knew very little about neuro-rehabilitation and what to expect, so having a comprehensive website giving you all the information in one place really helps.”

Sue Bleasdale, General Manager at CERU said: “We are thrilled to launch the new website. We hope that the site benefits families in the future who are looking for information on these specialist services.”


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Photo caption: Michael O’Driscoll a patient at CERU

Childrens services meet with Bulgarian health authorities

Members of staff from South Warwickshire NHS Foundation Trust recently visited Bulgaria to meet with Unicef and thePicture 523 local health authorities, to help develop a Health Visiting Service with the specific aim of reducing child abandonment at birth.

In October Jane Williams, Head of Children, Young People and Family Services, Theresa Bishop, Professional Lead for Health Visiting and Dr Angela Underdown, Deputy Director Warwick Infant and Family Wellbeing Unit, travelled to Bulgaria. During the visit they met with pregnant women and local mothers, to learn about their experiences of poor health care during pregnancy and parenthood. Jane Williams shared her experiences from working in Romania, where after introducing new practices, infant abandonment reduced from 12 a month to 2 a year. Shockingly in Bulgaria they currently have approximately 100 infant abandonment cases a month.

During the week SWFT representatives also had the opportunity to visit the hospital where they saw the Special Care Baby Unit, the labour suite and the postnatal ward. They ran sessions for the Bulgarian health visitors and social workers on a range of subjects including the importance of early attachment and sensitive interactions, breast feeding and engaging with fathers. There were also discussions about child protection procedures and the importance of supervision.

As the week was such a success, a group from Bulgaria have visited the UK to gain greater knowledge and understanding of the Trust’s services, which will help them with their newly developed Health Visiting Service. Professors at the University of Varna, along with a Midwife and a Psychologist from Shumen Regional Hospital, got to experience the Trust’s Children and Young People’s services first hand. Whilst in Warwickshire, the group visited clinics and children’s centres across the county, attended ante natal visits and safeguarding meetings, as well as visiting the children’s ward and maternity unit at Warwick Hospital.

Jane Williams, Head of Children, Young People and Family Services, said: “Our visit to Bulgaria was very insightful and inspiring. In some aspects it was very upsetting to hear about the difficulties parents’ face; however it was also very rewarding to be able to offer local parents, nurses and their leaders advice. It is great that we can now show our services to some of the staff we met over there. I hope that our visit to Bulgaria and the trip to Warwickshire has been useful and helped them to become strong advocates for improving services for families and their local communities.” 

Notes to Editors:

Photo caption: The group visiting the children’s ward at Warwick Hospital: Jane Williams, Head of Children, Young People and Family Services, Sonya Toncheva – Professor at the Medical University Varna, Teadora Evtimova - midwife, Sevji Eyubova – psychologist, Maggie Ward, Macgregor Ward Manager, Silviya Borisova – Associated Professor at the Medical University Varna.

For more information please contact Communications 01926 495321 ext 8383

For more information on SWFT’s Children’s and Young People’s Services please visit:

Trust promote good hand hygiene in campaign against Norovirus

South Warwickshire NHS Foundation Trust (SWFT) has implemented a promotional hand washing campaignphot 064 throughout their hospital sites to help in the fight against Norovirus.

Norovirus is a seasonal viral infection which causes vomiting and diarrhoea. The virus is very infectious and outbreaks often occur within communities, and can then be brought into hospitals. Whilst good hand hygiene is imperative at all times, it plays a vital role in helping to limit the spread of Norovirus. The Trust’s visual campaign promotes the importance of hand washing with soap and water, as well as hand gel.

To support good hand hygiene, the Trust has installed sinks at the entrance to every ward, for both visitors and staff to use. At each sink, there is also a notice demonstrating the correct hand washing procedure.

The Trust is also asking the public to consider their health before entering the hospital. If visitors have had symptoms of Norovirus, sickness and diarrhoea within the last 48 hours, or even been in contact with anybody that has, they can be contagious and could pass the infection on to relatives or other vulnerable patients.

Helen Lancaster, Director of Nursing said: “To ensure our patients receive the best care possible it is crucial that everyone recognises the importance of hand washing. Good hand hygiene is vital all year round; however it is highlighted even more so during the winter season when Norovirus can spread. A high number of our patients are susceptible to catching infections and we want to eliminate as much chance of this as possible. Preventing the spread of infection is everyone’s responsibility, staff and visitors alike and therefore we urge visitors to the hospital to do their bit.”

Notes to Editors:

Photo caption: Helen Lancaster, Director of Nursing, and Christine Georgeu, Matron for Infection Prevention and Control, demonstrating the correct hand washing technique.

For more information please contact Communications 01926 495321 ext 8383

SWFT run second training conference on the successful Warwickshire Integrated Elderly Care model

On Friday 18 October South Warwickshire NHS Foundation Trust (SWFT) in partnership with Warwickshire countyphotoss 001 council and South Warwickshire CCG ran their second conference to discuss the benefits of their Integrated Elderly Care model.

Based on the success of the first conference in January, the Trust ran the event to update other NHS Trust’s and organisations nationally on the implementation of the Integrated Elderly Care model. The new care delivery model was derived from working alongside patients, clinicians and partners to develop a four-step plan which has transformed the way care is delivered to older people. The benefits from the Integrated Elderly Care model are already evident, with an 11% reduction in mortality, reduced antipsychotic drug prescribing and increased return to former residence, as well as productivity increases and financial savings for the health economy.

During the day 34 delegates from across the UK, including; South Tees NHS Trust and Great Yarmouth & Waveney CCG, heard from representatives at SWFT, Warwickshire County Council and Nottingham City CCG, regarding their work following the first conference in January. Attendees were also able to ask an expert panel questions, enabling them to gain a greater understanding around the Trust’s vision regarding elderly care. The day was a great success with all of the delegates feeding back that the event was useful and enjoyable. Please see some of the comments from attendees below:

“It is really positive to see team working so closely and with mutual trust.”

“Interesting to see how the services in Warwickshire have developed over the past year.”

“Excellent day and useful to work within our organisation.”

The work the Trust have done on transforming elderly care has also been recognised with other leading organisations, and has been shortlisted for a HSJ Quality and Productivity award for their work on cutting the human and financial cost of frailty.

Notes to editors:

The HSJ Awards are held annually, and are the biggest awards in healthcare management, recognising best practices nationally. The winners will be announced at an awards evening on the 19th November in London.

For more information please contact Communications 01926 495321 ext 8383

Photo caption:

Top row (left to right): Ian Philp- Medical Director Hull and East Yorkshire Hospitals, Zoe Bogg- Reablement Service Manager (Social Care and Support) Warwickshire County Council, Christina Ramos- GP, Jenny Wood- Head of Service (Social Care and Support) Warwickshire County Council, Wendy Hampshire- SWFT North Locality Manager, David Spraggett- Chair of South Warwickshire CCG,

Middle row: Jayne Rooke- SWFT Transformation Programme Manager, Jane Ives- SWFT Director of Operations, Elizabeth Philips- Chief Executive Age UK, Caroline Cody- SWFT Discharge Team Manager

Bottom row: Liz Gould- Nicol Unit Ward Manager, Stratford Hospital, Christine Howell- General Manager Adult Services, South Warwickshire

Gold Medallist Paralympian provided inspirational talk at Trust Conference

Courage, Compassion, Commitment, Communication, Care and Competency (The 6Cs) were at the forefront ofAN&AHPC 066.jpg v2 discussions at the Trust’s second Annual Nursing, Midwives and Allied Health Professional (AHP) Conference last Friday.  The theme of the event was ‘Gold Standard’ which portrayed the headline speaker of the day to a tee!

The 6Cs vision and strategy was developed by the Chief Nursing Officer for England NHS Commissioning Board.  The aim of the 6Cs is to ensure patients are given the very best care with compassion and clinical skill, ensuring pride within the NHS professions and building respect. The actions set out in the 6Cs have been developed with staff, will change the way NHS staff work, transform the care of patients and ensure the NHS deliver a culture of compassionate care.

The Trust’s conference focused on gold standard compassion in practice and individualised care.  Delegates were able to share best practice and consider innovative new ideas.

Paralympic Gold Medallist, Nigel Murray MBE provided a talk to attendees regarding the challenges both him and his Team faced when preparing and competing in the Athens, Beijing, Sydney and London Paralympic games.  He gave a brief overview of the game of ‘Boccia’ and shared his achievements, allowing the audience to inspect his many medals.  Nigel said:  “It has been a pleasure to speak at the Trust’s Nursing, Midwives and AHP Conference and give an overview of my career and achievements in the Paralympic games.

“The Trust provides my local hospital and I have been able to witness firsthand the care and compassion shown by the dedicated professionals at South Warwickshire NHS Foundation Trust.”

Nigel’s motivating talk proved very inspiring for the 200 delegates who attended on the day:

“The conference was so meaningful, inspiring and enjoyable.  Some truly inspirational speakers and all the more so because they were mainly home grown and therefore so personalised.  Both Nigel Murray and Helen Lancaster were very inspiring.” – feedback from a member of staff

“Nigel - very moving talk”

In addition to Nigel’s presentation, teams within the Trust such as Maternity Services, Stroke Pathway team members, new and emerging workforce including volunteers and Dementia Lead, shared how they are incorporating the 6Cs into practice, demonstrating the care they provide for patients and their families.

Kissing It Better and Warwickshire College beauty students also demonstrated some of the treatments they provide to patients whilst they are in hospital.

Helen Lancaster, Director of Nursing said:  “This year’s event has been fantastic in discussing how the 6Cs can be used to make a great difference to our patients.

“All presentations that were delivered were great ways of showcasing the work that the Trust is doing to uphold the ‘Gold Standard’. Our staff are dedicated to making improvements and holding events such as these allows us to discuss, engage and make changes to continually improve patient care.

“On behalf of the Trust, I would like to thank the patients who gave the attendees passionate accounts of their care.”

Notes to editors:

Photo caption (L-R) – Jane Tedstone (Trust Matron), Nigel Murray MBE (Paralympic Gold Medalist), Helen Lancaster (Director of Nursing)

For more information, please contact the communications office at South Warwickshire NHS Foundation Trust on 01926 495 321 Ext. 8385

New mums given chance to rate service

New mothers across Warwickshire will be given the chance to have their say on maternity services as part of a new national initiative.

From Tuesday 1 October, George Eliot Hospital and Warwick Hospital maternity departments will be taking part in the NHS National Friends and Family Test (FFT) for maternity services. They join the maternity department at University Hospital Coventry, which launched the initiative in August, ahead of the national launch this week.

The FFT will give mothers to be and new mums the chance to provide feedback on:

· Antenatal care – when attending their planned 36 week appointment

· Birthing care – After they have given birth or on discharge from the antennal ward

· Post natal care – on discharge by their community midwife

At each of these stages, they will be asked the question ‘how likely are you to recommend our service to friends and family if they need similar care or treatment?” Women will be given a choice of six responses; ‘extremely likely’, ‘likely’, ‘neither likely nor unlikely’, ‘unlikely’, ‘extremely unlikely’ or ‘don’t know’. They will also have the opportunity to provide additional, more detailed, feedback on the service. Trusts will be expected to survey 15% of its patients.

The responses to the survey will be used to establish a ‘Net Promoter Score (NPS)*’, which will be published nationally. The first national NPS scores for the maternity FFT will be available in February 2014 on the NHS Choices website and on individual Trust websites.

The introduction of the FFT for maternity services follows a successful implementation for inpatients and Accident and Emergency Patients across Coventry and Warwickshire.

Kevin McGee, Chief Executive of George Eliot Hospital NHS Trust, said: “The people who use our services are best placed to provide feedback on them and the feedback we receive is vital in helping us to make improvements. We have already performed well in the national inpatient FFT, where the Trust was one of the top performing in the country earlier in the year**, and we will be hoping for similar results for maternity services.”

Andy Hardy, Chief Executive at University Hospitals Coventry and Warwickshire NHS Trust, said: “I am proud of the service that UHCW offers to women across Coventry and Warwickshire and I’m pleased that we have been at the forefront of getting feedback from new mums. Having a child is one of the greatest experiences a woman can have and it is important that we make sure the services we offer match their expectations.”

Wendy Jones, Head of Midwifery at South Warwickshire NHS Foundation Trust, said: 'We are excited to launch this initiative within our department. We are very proud of our Maternity service but hope that this feedback will support us to continually provide excellent care to our patients.'

The FFT is just one way that feedback on services can be provided. Any patient can also leave feedback on NHS Choices or in one of the following ways:

George Eliot Hospital NHS Trust

· Using the Trust’s ‘smiley face’ patient feedback forms.

· E-mail:

· Tel: 024 7686 5552

· Mail: Patient Advice and Liaison Service, George Eliot Hospital NHS Trust, College Street, Nuneaton, CV10 7DJ

South Warwickshire Hospital NHS Foundation Trust

· Using the Trust’s ‘smiley face’ patient feedback forms.

· Tel: 01926 600054

· Mail: Patient Advice and Liaison Service, South Warwickshire NHS Foundation Trust, Warwick Hospital, Lakin Road, Warwick, CV34 5BW

University Hospitals Coventry and Warwickshire NHS Trust

  • Using the Trust Impressions leaflet and website (
  • Email:
  • Tel: 0800 028 4203 (calls are free from a BT landline but mobile phone charges may vary)
  • Mail: Patient Advice and Liaison Service (PALS), University Hospitals Coventry and Warwickshire NHS Trust, University Hospital, Clifford Bridge Road, Coventry, CV2 2DX

    Note to editors:

    · *To work out the ‘net promoter score’, the number of detractors is subtracted from the number of promoters and then divided by the total number of responses. The score can therefore the score can be as low as -100 (everybody is a detractor) or as high as +100 (everyone is a promoter).

    · ** George Eliot Hospital NHS Trust’s inpatient NPS went as high as 88, for the month of June, putting in the top 10% of Trusts in the country for that particular month.

    · For more information, please contact the communications office at South Warwickshire NHS Foundation Trust on 01926 495 321 Ext. 8383

Warwick Hospital offers breast cancer patients the latest surgical techniques

South Warwickshire NHS Foundation Trust (SWFT) will be implementing a new surgical technique for breast cancerhelen clarke suite 006 patients, having reconstructive breast surgery.

The advanced technique will be used on patients during breast reconstruction surgery following a Mastectomy. The new procedure offers a reduction in the associated risks, and creates a cosmetic finish using an acellular mesh. Previously, reconstruction after a Mastectomy has consisted of a 6 hour operation performed by two surgeons, requiring patients’ to stay in hospital for 6 days. The new procedure will now involve only one surgeon and halves both the theatre time and the patients’ length of stay.

Commenting on the new treatment Consultant Breast Surgeon for the Trust, Dayalan Clarke said: ‘I am really pleased that South Warwickshire NHS Foundation Trust will be implementing this new technique. It is important that we keep up to date with the latest surgical advances to ensure our patients receive the best care possible.’

Glen Burley, Chief Executive said: ‘I am very proud of the Trust’s cancer services. Offering this procedure demonstrates our commitment to providing patients with the best treatment available. To support this we are currently working on plans to develop the provision of cancer services at Stratford upon Avon Hospital which will enable easier access to high quality cancer services across South Warwickshire.’

Notes to Editors:

Photo caption: Inside Warwick Hospital’s Breast Care Unit; Helen Clarke Suite

The Aylesford Unit, which was built in 2008, offers cancer services to the patients of south Warwickshire and was designed with significant input from patients to ensure the services reflected their needs. Recently the unit received the Macmillan Quality Environment Mark, scoring the highest possible rating for cancer services in the Trust.

For more information please contact Communications 01926 495321 ext 8383

Trust facilitate discussions on end of life care

South Warwickshire NHS Foundation Trust (SWFT) hosted a workshop on end of life care on Thursday 19 SeptemberEnd of Life workshop 2013 at the Gurdwara Sahib, Warwick. Organised by the Trust alongside Warwickshire Race Equality Partnership (WREP), Macmillan, Myton Hospice and Community Faith Leaders, members of the public were invited to discuss the sensitive subjects surrounding end of life care.

The workshop focussed on the different aspects surrounding religious, cultural and spiritual needs of patients. Staff specialising in end of life care and faith leaders formed a specialist panel to give an insight into their roles, services and experiences, sharing case studies detailing patient stories during end of life care. The audience members were also able to ask the panel questions. This enabled community members to gain a greater understanding of the options and services available, as well as allowing staff members to learn directly from community members.

The workshop at the Gurdwara Sahib in Warwick was the third of its kind for the Trust, with the previous workshops taking place in the North of the county. All of the events have been a huge success, with great interaction between audience members and the speakers.

Maggie O’Rourke, Lead for Equality and Diversity at SWFT said “The end of life workshops have been a fantastic opportunity to bring the community and different services together to learn about religious and cultural needs for end of life patients, in an open and supported environment. I would also like to express our gratitude to the Gurdwara Sahib for their support with this event.”

Notes to Editors:

For more information please contact Communications 01926 495321 ext 8383

Photo caption: Maggie O’Rouke, for Equality and Diversity at SWFT, Junaid Hussain, Chief Executive at WREP and Glen Burley, Chief Executive at SWFT at the End of Life Workshop at the Gurdwara Sahib.