South Warwickshire NHS Foundation Trust News
South Warwickshire NHS Foundation Trust (SWFT) scores well on the national survey relating to the care delivered to patients with cancer. The Cancer Patient Experience Survey has gathered the views of 116,000 cancer patients across 155 NHS Trusts. SWFT have demonstrated positive results in a number of categories including; ‘deciding the best treatment for you, ‘support for people with cancer’ and ‘operations’. When patients were asked the following statement relating to any operations they had undergone, ‘Staff gave a complete explanation of what would be done’, the Trust scored a 92% success rate. The Trust also scored well within the Clinical Nurse Specialist (CNS) category. Patients rated communication with the Clinical Nurse Specialists highly, with SWFT scoring a 96% satisfaction rate when asked if the ‘CNS definitely listened carefully’, only narrowly missing the highest score nationally of 97%. From this survey we have also learnt ways we can improve our services, for example the information that is available for patients on cancer research and patient participation within cancer research could be further improved, demonstrating the need to increase awareness within this area. The Trust is currently working on plans to develop the provision of cancer services at Stratford upon Avon Hospital which will support easier access to high quality cancer services across South Warwickshire. Glen Burley, Chief Executive said: “I am really pleased with our results. I receive many thank you letters from patients about our services and it is a reflection of the fantastic team that deliver them every day. Whilst we are proud of the positive scores, the survey is also a great opportunity for us to learn more from our patients on how we can further improve our services." Notes to Editors: Photo caption: The Aylesford Unit, which was built in 2008, offers cancer services to the patients of south Warwickshire and was designed with significant input from patients to ensure the services reflected their needs. Recently the unit received the Macmillan Quality Environment Mark, scoring the highest possible rating for cancer services in the Trust. For more information please contact Communications 01926 495321 ext 8383
For Vickie Shanks, the Speech and Language Therapy service in Warwickshire could not have been any more beneficial to the lives of her five children. Twins Mirie and Lorie (17), Nikita (15), Osborn (14) and Pippa (12) all have used the services which have helped to transform their lives.Speech and Language Therapists (SLT) have been part of her children’s lives since Mirie and Lorie were two years old when they worked with the family to discover why their language was delayed. Since then, Nikita, Osborn and Pippa have all been involved with SLT who have offered expert advice, assessments and recommendations to ensure the children were able to flourish in the appropriate setting.Nikita had extremely low receptive language (listening and understanding language) which was affecting what she was learning at school and was in turn fuelling her anxiety. Vickie Shanks commented, “Without that Speech and Language Assessment we wouldn’t have known how much she was struggling, so it was a critically important part of the whole process.” It was this knowledge that encouraged Vickie to change Nikita’s school, she said; “It was amazing....she was understanding more and also coming home to tell me what she’d done at school, something she had never ever done.”All five of the Shanks children have individual requirements, the Speech and Language Assessments have identified the appropriate route for each of them to take to assist their development. The expertise of the Speech and Language Therapy team has equipped the Shanks family with the styles of communication that suite each child’s individual need in order to communicate with each other.Vickie Shanks said “I am so passionate about how critical the role of Speech and Language Therapists are to people’s lives. I don’t know how my children and I would have coped if they had not had access their specialist skills. Using the techniques we have been taught, my family have been able to change our vocabulary so that we can communicate with each other effectively.”Notes to editors:More in depth interviews with Vickie Shanks are available (press, radio, television). Please contact the communications team for more information 01926 495321 ext 8385.Photo caption: Vickie Shanks with her children
Tom Beckett from Nuneaton, received care from the Speech and Language Therapy Team at South Warwickshire NHS Foundation Trust following his treatment for mouth cancer at University Hospital of Coventry and Warwickshire.In August 2009, Tom was diagnosed with mouth cancer after finding a lump in his mouth. Within 8 weeks of being diagnosed, Tom had an 11 hour operation to remove the cancer. Following the operation, Tom was unable to eat or drink and was fed by a nasogastric tube for 3½ weeks. When he began to eat and drink again, he was only able to manage puréed food and fluids. He then had Chemoradiotherapy for 6 weeks. By the end of Tom’s treatment he was unable to open his mouth, especially on the side where his treatment had been and even at New Year he was only managing to swallow fluids.After his treatment, Tom felt it was difficult to make himself understood, relying on his wife Mary to be his voice, he said: “I used writing and gesture as a way of communicating with people but found this extremely frustrating.”Tom also felt very self conscious of his face which made him lack confidence in going out. Feeling frustrated and withdrawn, Tom agreed to meet with a Speech and Language Therapist who provided information and support. Commenting on the experience, Tom said: “My Therapist helped me with exercises to learn how to pronounce words again and talked through all the stages of trying to eat more textured food.” Although Tom is now able to open his mouth a bit more, he is still not able to chew food but is managing a puree diet.Tom said: “I would like to thank the Speech and Language Therapy Team for their help and support after my cancer treatment. Without their help, I don’t think I would have coped as well. I will always remember the people who helped me, especially my wife.“This experience in my life has been a huge change, I’ll never be the same as before but I hope to stay well and hopefully have a little job in the future.”ENDNotes to editors:The Trust’s Speech and Language Therapy team work across Warwickshire to equip people of all ages and their families with techniques in order to help them communicate effectively.
Gordon Andrew’s life has been transformed by South Warwickshire NHS Foundation Trust’s (SWFT) Speech and Language Therapist’s after he underwent surgery to remove his Larynx to treat throat cancer in 1998.Following his surgery, Gordon needed to use a speaking valve. Chris Cadden, Speech and Language Therapist at the Trust, worked with Gordon for just over a year to help him to adapt. Gordon’s treatment started in September 1998, when he went to see his GP after experiencing a husky voice which persisted for over two weeks. He was then referred to a specialist in Stratford and within a couple of weeks he was sent for an X-ray and a biopsy. Following his biopsy, Gordon was operated on to remove the cancer from his throat.After having his larynx removed, Gordon had no voice at all until a speech valve was fitted, usually a speech valve is fitted very soon after the surgery but Gordon experienced a complication and the surgeon took the decision to delay the fitting until there was no risk. “The consultant was a perfectionist and didn’t want to rush anything.” said Gordon.“Coming home with absolutely no voice was strange, but my wife, Kathy was very good at lip reading. However, after having the valve it was plain sailing! With a speech valve fitted and Chris’s help I can now speak well.“Chris has been very good - she’s been marvellous to my wife and I” he added. “Right from before my operation, you could tell that I wasn’t the first laryngectomy that she had seen. She also introduced me to another person who had a laryngectomy who I modelled myself on in the early stages, which really helped.”Chris worked with Gordon whilst he was waiting for the speech valve and afterwards to help him adapt to a new way of talking and managing his breathing. Gordon now has a completely functional voice and is able to lead an almost normal life.Chris also facilitates and organises the laryngectomy support group of which Gordon has been a key member for nearly 14 years. He has supported other patients just as he was supported before his surgery and he is a strong advocate for head and neck services and Speech Therapy.Gordon was impressed with the care he received from Chris Cadden, Nikki Clewes (Specialist Ear, Nose and Throat (ENT) nurse) and all the ENT nurses at Warwick Hospital.ENDNotes to Editors:Gordon Andrews currently lives in Stratford-upon-Avon
South Warwickshire NHS Foundation Trust (SWFT) has been shortlisted for a HSJ Award. The Trust has been entered for the Quality and Productivity award for their work on cutting the human and financial cost of frailty.Current figures show that frail older patients occupy around 70% of acute hospital beds, and use the most long-term institutional care services, accounting for approximately 46% of the total NHS and 55% of social care expenditure. Across Warwickshire, on average, there has been a 9% increase in demand for emergency care over the last 3 years from elderly people. It is due to this increased demand that the Trust seized the opportunity to deliver the ‘right care, at the right time, in the right place, every time’. The Trust has worked alongside patients, clinicians and partners to develop a four-step plan that has transformed the way care is delivered to older people. To support this SWFT have introduced new community teams to care for patients in their own homes, re-designed community hospital care to increase productivity and invested in old age specialists within acute hospitals to care for elderly patients.The benefits from this new care delivery model are already evident; there has been an 11% reduction in mortality, reduced antipsychotic drug prescribing and increased return to former residence, as well as productivity increases and financial savings for the health economy.Cristina Ramos, General Practitioner said: “The new model enables us to provide the best possible care for our patients in the most appropriate setting. The increased emphasis on step-up has made it possible for all local GPs to benefit from a community service that allows more complex cases to be managed closer to home and in a unit that provides a multidisciplinary approach with access to secondary care support and advice.” The HSJ Awards are held annually, and are the biggest awards in healthcare management, recognising best practices nationally. The winners will be announced at an awards evening on the 19th November in London.Jane Ives, Director of Operations and Ian Philp, Medical Director at SWFT said: “We are really pleased that we have been considered for this prestigious award. It is great to be recognised for the work we have done in transforming elderly care. Our clinical staff have shown fantastic support and commitment to the four-step plan, which has resulted in providing excellent care for frail and elderly patients.”Notes to Editors:Photo caption: Top row (left to right): Ian Philp- SWFT Medical Director, Zoe Bogg- Reablement Service Manager (Social Care and Support) Warwickshire County Council, Christina Ramos- GP, Jenny Wood- Head of Service (Social Care and Support) Warwickshire County Council, Wendy Hampshire- SWFT North Locality Manager, David Spraggett- Chair of South Warwickshire CCG, Middle row: Jayne Rooke- SWFT Transformation Programme Manager, Jane Ives- SWFT Director of Operations, Elizabeth Philips- Chief Executive Age UK, Caroline Cody- SWFT Discharge Team ManagerBottom row: Liz Gould- Nicol Unit Ward Manager, Stratford Hospital, Christine Howell- General Manager Adult Services, South WarwickshireFor more information please contact Communications 01926 495321 ext 8383Four step plan:Get in early – Identify and respond to threats to health independence and wellbeing of older peopleAssess better before admission –provide a 2 hour community emergency response to a frailty crisisSpecialist acute care –provide acute care by old age specialists within 24 hours of admission Discharge to assess – discharge to intensive community support within 24 hours of completion of medical assessment, followed by rehabilitation and reablement services as required
The garden based outside Ellen Badger Hospital’s Day Unit has been awarded with this year’s ‘Best Public Place’ in the Shipston in Bloom competition for the 6th consecutive year. The Day Unit at Ellen Badger Hospital cares for patients who require rehabilitation or have long term conditions and supports them at home living in the community. Often patients at the unit take part in horticultural therapy as part of their rehabilitation which has contributed to the beautiful garden that has been created. Horticultural therapy helps patients to improve their functional and cognitive skills. It provides opportunities for individuals to develop new skills and adaptive strategies to cope with daily living; enhancing their confidence and self esteem. Both patients and staff work together to grow fruit and vegetables which they use to cook to make soups etc, as part of the department’s approach to promoting healthy eating and good nutrition. Patients are also encouraged to take vegetables home with them to continue their healthy eating. As well as staff and patients maintaining and nurturing the garden, the nurses based in the unit are committed to raising money to keep the garden viable. With all this work the staff and patients are working together to produce a recipe book, which they plan to sell to raise further funds for the garden. Gaye Calleja, Day Unit Coordinator said: “The Day Unit’s garden is one of the main areas which our patients love to be in. Everyone works together to maintain the lovely garden and grow our fruits and vegetables. It has become an integral part of our patients’ rehabilitation. “We are thrilled that the garden has been awarded ‘Best Public Place’ from Shipston in Bloom for the 6th time and we are glad that the work our patients and staff have put into the garden has been recognised.” Shipston in Bloom is an annual event which judges categories including ‘Front Garden’, ‘Public Places’, ‘Children’s Garden’, ‘Rear Garden’, ‘Town Businesses’, ‘Hanging Basket/Window Box/Manger’. Winners of these categories are awarded with a certificate and trophy which is kept for the year. Notes to editors: Photo caption (L-R): Gaye Calleja (Day Unit Coordinator), Doreen Hardy and John Moore (patients in the Day Unit) and Mandy Taylor (Nurse of the Day Unit) For more information, please contact Communications on 01926 495321 ext 8385.
The Rotary Club of Warwick has given £2,000 towards the £235k required by the Brain Injury Appeal, at the new Central England Rehabilitation Unit. South Warwickshire NHS Foundation Trust’s rehabilitation facility at Leamington Spa Hospital, delivers high quality care for patients with Acquired Brain Injuries and those undergoing crucial rehabilitation. Whilst funding has been secured for the building work, the Brain Injury Appeal aims to raise £235,000 from fundraising to complete the furnishing, with TV’s and computers for patients and specialist tables and chairs in the common rooms and garden area. The Rotary club supports a number of projects in the local community, organising events and fundraising activities throughout the year. Money for the Brain Injury Appeal has come from collections at local supermarkets, and events such as the Town Bonfire, Carols at the Castle, and the recent Thai Festival. Jackie Crampton, Press Coordinator for Warwick Rotary said: “Our members were aware of the fantastic work that the rehabilitation unit offers to patients, and wanted to help support the appeal.” Jayne Blacklay, Deputy Chief Executive said: “I am extremely grateful to the Warwick Rotary Club for raising this money. The money will be used to enhance the new facilities and ensure that it is a comfortable environment for patients to recover in.” Notes to editors: Photo Caption: Jayne Blacklay, Deputy Chief Executive at South Warwickshire Foundation Trust receiving the donation from Past President of Warwick Rotary Roy Joyner, and Jackie Crampton, Press Coordinator for Warwick Rotary. For more information please contact Communications 01926 495321 ext 8383/8385
South Warwickshire NHS Foundation Trust announced the ‘Woods Nurse of the Year’ and ‘Woods Nursing Team of the Year’ at the Trust’s Annual Meeting last week. Graham Murrell, Trust Chairman, alongside Helen Lancaster, Director of Nursing, presented the winning nurses with their certificates and trophy. The Woods’ Nursing Awards take place within the Trust each year to recognise and reward outstanding nursing practice. The awards were named after Mrs Woods, a previous nurse at Warwick Hospital, who left the Trust a sum of money after she passed away to recognise excellent nursing. Each year the Trust launches these awards as part of International Nurses Day in May. Members of staff are asked to nominate their nursing colleagues in two categories – Nurse of the Year and Nursing Team of the Year. A judging panel reviewed the nominations and the winners were chosen because they went above and beyond their role for patients. Rebecca Bennett, Clinical Sister on Malins Ward, Warwick Hospital was awarded Nurse of the Year 2013 for her dedicated work in helping to reduce the number of pressure ulcers within the Trust. Rebecca has led her team of nurses in making the correct changes needed for preventing pressure ulcers. The runners up prizes were awarded to Julie Reading and Jayne Stanton. Julie works in the A&E department at Warwick Hospital and was recognised for her calm, caring attitude and helping fellow staff feel at ease and confident to do their job. Jayne Stanton, a District Nurse based in Nuneaton, was also recognised for her patient focussed approach, Jayne listens to their views, offers advice at the appropriate level and pace and encourages independence where possible. The Nursing Team on Campion Ward at the Central England Rehabilitation Unit, in Leamington were chosen as the Nursing Team of the Year 2013. This was in recognition of the care for they give to patients who have had an acquired brain injury. The Team are confronted daily with severe, complex disabilities and sometimes challenging behaviour and yet always manage to make the ward a bright, cheerful and safe place. The runners up prizes were awarded to the Squire Ward Nursing Team at Warwick Hospital for delivering excellent patient care to older people and the Dermatology Day Unit Nurses for their ‘can do’ attitude, providing an outstanding service to dermatology patients. Helen Lancaster, Director of Nursing said: “Once again, this year’s nominations have highlighted the level of commitment and compassion our Nurses deliver to patients. I believe it is very important to recognise the fantastic work carried out by the Trust’s nursing teams and the Woods Awards enable us to do this.” Note to Editors: Photo caption: Nurse of the Year winners (left-right) Jayne Stanton, runner up, Rebecca Bennett, winner and Julie Reading, runner up. Rebecca Bennett on Malins Ward For more information please contact Communications on 01926 495321 Ext 8383/8385
South Warwickshire NHS Foundation Trust is inviting members of the Trust and local residents to attend their Annual Meeting on Thursday 8th August 2013 from 2pm - 4pm at Warwick School. During the meeting there will be a presentation from a number of our Medical Leaders including Professor Ian Philp on Leading Strategic Change. Our Associate Medical Directors will each present to provide the audience with a greater understanding of Clinical Leadership in the NHS. We will also take this opportunity to recognise our outstanding nurses with our annual ‘Woods Award’. These awards recognise outstanding nursing practice within the Trust and were created by the husband of Mrs Woods (a previous nurse at Warwick Hospital) who established a fund after she passed away to recognise outstanding nursing. Refreshments will be provided and there will be an opportunity for attendees to meet the Governors and the Board of Directors of the Trust, and to ask them questions. The event will be held at Pavillion Halse Suite, Warwick School, Myton Road, Warwick, CV34 6PP. If you would like to attend the AGM please contact the Membership Office on freephone 0800 085 2471 or email email@example.com. Notes to Editors: For more information please contact Communications 01926 495321 ext 8383
***Sue Bleasdale (General Manager for the CERU and previous Ward Manager) is available for interviews.
South Warwickshire NHS Foundation Trust are now recruiting nurses to join the newly developed Central England Rehabilitation Unit (CERU) at Leamington Spa Hospital. The unit, which is due to open in Autumn 2013, is one-of-a-kind in the region, specialising in caring for people suffering from an acquired and traumatic brain injury. In addition to this, the unit is also the rehabilitation centre for the major trauma pathway from University Hospitals Coventry and Warwickshire (UHCW). Last year, the unit was awarded Level 1 status following a national review of services for adults with an acquired brain injury and is now recognised as a Centre of Excellence for in-patient rehabilitation for the most complex of brain injured patients. The Trust is now in a position to recruit additional staff to this interesting and rewarding area of rehabilitation. These positions are fantastic opportunities for nurses who are passionate about making a real difference to our patients’ lives and contributing to their recovery. With a united, caring team around them, new nurses that join the team can feel proud of the multidisciplinary service that this unit provides to our patients. If you are a skilled, professional nurse who can be ‘trusted to provide safe, effective, compassionate care’ for our patients then please apply for a position via the NHS Jobs website. The Trust’s Central Recruitment Programme Assessment Centre will be used to appoint these positions and will take place the week commencing 27 August 2013. The Assessment Centre will be an opportunity for applicants to understand the culture, leadership, and learning opportunities within CERU. As well as an interview and a written assessment, a group exercise will be undertaken against the core values and behaviours that our nurses pride themselves with. Notes to producers: For more information or to arrange an interview with Sue Bleasdale or another member of the team, please contact Communications on 01926 495321 ext 8385.