Access to information

You may have heard a little about the General Data Protection Regulation (GPDR) and be wondering what it's all about?

It can be confusing but in essence GDPR is a very good thing. It's the new law that protects you and your data.

In order for the Trust to provide you with high quality health care services we are required to collect and make use of your personal data. To support our clinical duties this data can sometimes be shared with relevant departments within the Trust, with other NHS organisations and authorities where required and, at times, it may also be used for training and auditing purposes.

We are committed to processing your personal data in accordance with the law and are fully GDPR compliant.

South Warwickshire NHS Foundation Trust is the Data Controller for any personal information you provide, if required, the Trust can provide you with information about why your personal data is being processed, how long the Trust will keep it for, who it may be shared with, information about your rights as well as who to contact if you have any queries or concerns.

For more information about this please contact dpo.swft@nhs.net


Information leaflets:

Access to health records

If you want to access copies of your health record held by the Trust, please read the following information.

Firstly the definition of a health record is any record of information relating to someone's physical or mental health that has been made by (or on behalf of) a health professional.

Since April 2011 the Trust has been responsible for all secondary care provided by community services across Warwickshire. Community services such as ‘Child Health Services’ and other secondary care services provided by the Trust will hold separate patient service records.

Therefore, when you request copies of your health record please submit a single request and detail the specific health information you believe is held by an acute or secondary care service belonging to South Warwickshire NHS Foundation Trust.

Providing specific information such as dates, service attended and health professionals seen by you will ensure the Access to Health Records Team (AHR team) are able to deal with your request efficiently.

Please do not submit separate requests simultaneously. Simply state all of the information you require on one request form. Any additional requests will incur additional administration and postage fees.

Making a request

Download or print a copy of the new health records form.

Please submit your request to:
Information Governance Department
Warwick Hospital
Lakin Road
Warwick
CV34 5BW
Tel: +44(0)1926 495321 ext. 8351/4141

These forms are not compulsory. You can submit your request in writing to the above address. However, the Trust has provided the forms for your convenience and advises forms will prevent delays in processing the request.

Your GP Record

The Trust will not have information held in your GP records other than copies of key information shared by your GP. Therefore, if you require access to information held in your GP records you must submit a request to the GP Practice that you are registered with.

When you change GPs your GP will transfer all of your GP record to your new GP. This ensures all of your previous medical history is now known to your new GP.

Your Summary Care Record

Any queries concerning your NHS Summary Care Record (SCR) must also be redirected to your GP to answer. They are responsible for the information uploaded to your NHS Summary Care Record. For more information about the NHS SCR click on the following link: NHS electronic care records page.