Volunteering- FAQs

Please see below some frequently asked questions about volunteering:

Will I be able to volunteer immediately?

As part of the recruitment process, we need to perform a number of pre-employment checks before you can start your volunteering role and unfortunately, this can take a few weeks to complete. We ask for your patience during this process.

  • Disclosure and Barring Services (DBS) clearance is required for all of our volunteers
  • Occupational Health Checks
  • Mandatory Training
Will I be interviewed?

We like to meet you for an informal interview but this can also take place over the telephone. It gives us a chance to let you know the type of volunteering that is available and what you may like doing. We have general volunteers but also recruit into specific volunteer roles, so this meeting will help us establish what may suit you best.

You will be required to complete a local induction which is carried out by a member of the volunteering team Further orientation will be undertaken by the team within the area you are volunteering.

What happens next?

Once you are cleared for volunteering you will be able to log on to our booking system via the app. Our system “Better Impact” allows you to choose activities at times and locations that suit you. Activities are released 4 weeks in advance for you to book. If you are unable to carry out a shift you have booked, it can be cancelled within 24 hours directly on the system.

Will I get training for a volunteer role?

All volunteers must undertake the Trust volunteer induction session including on line training. As previously mentioned, local induction and orientation in the area in which you will be volunteering is also required. Some roles require extra training before you begin to volunteer with us. Once you are in your role, there are lots of ongoing training opportunities available. If you are ever anxious, just contact a member of the volunteering team and they will ensure you receive any additional training required for the role.

Are there any age limitations for volunteers?

Volunteers must be aged 18 or over to work in acute areas such as Warwick Hospital, although if you wish to volunteer at Leamington or Stratford or some of our community locations you need to be over 17 years of age. There is no upper age limit.

What kind of commitment is required?

We do ask that you are able to volunteer for at least six months or to offer a minimum of one 4 hour session per week although, you are of course, free to volunteer for as many hours as you would like to a long at they are regular agreed times. We try to be very flexible and sometimes we have opportunities to volunteer in the evening or at weekends.

I would like to shadow staff whilst volunteering. Is this possible?

This is not possible. There is often some confusion between work experience and Volunteering. Volunteering involves a regular commitment of time and is not a structured learning programme. Volunteers will never be asked to provide any clinical care to patients. You are however, likely to gain great insight into how a Hospital works. If you are interested in work experience click here.

Will I get paid expenses?

Volunteers are not able to claim expenses although they will received free parking whilst they are volunteering on sights with facilities.

Will I be volunteering just at Warwick Hospital?

You can volunteer at any of our sites (Warwick, Leamington, Stratford or Shipston). There are also some opportunities at Trust locations within the community.

How can I find out more about South Warwickshire University NHS Foundation Trust?

Become a member of the Trust and receive regular updates, news and information. You can also help us improve your local health service by answering questionnaires or even become a Governor. You can help to ensure our hospitals and community services are meeting your needs and the needs of others. Receive news, free events and NHS discounts https://www.swft.nhs.uk/join-us/become-member