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Staff survey results showcases excellent safety culture at local NHS organisation

South Warwickshire NHS Foundation Trust (SWFT) is thrilled with their latest NHS Staff Survey results, highlighting them as one of the best employers for providing a safe environment for staff and patients. This builds on the recent CQC inspection which rated the Trust as ‘Outstanding’.

Carried out in November 2019, the national NHS Staff Survey is commissioned by the Department of Health. It invites a variety of staff to answer questions anonymously about the Trust as an employer and healthcare provider. The latest results saw SWFT ranked highly in comparison to other general acute and community NHS health providers in England.

The Trust’s scores, which have increased year on year, observed significant gains in several areas, with eight of the eleven survey themes improving from their previous position in 2018. The organisation also scored above average in ten of the eleven themes. Key findings from the report include:

  • The Trust scored 7.7 for the overall quality of care theme, the national average was 7.5
  • The Trust scored 6.7 for the overall morale theme, the national average was 6.2
  • The Trust scored 7.5 for the overall staff engagement theme, the national average was 7.1.
  • Feedback concluded that staff would recommend the Trust as a place to work and receive treatment.
  • Employees feel they are able to provide patients with the level of care they aspire to deliver, are involved in decisions, and feel their managers are encouraging and supportive.
  • Two of the major theme improvements saw the Trust score as one of the highest organisations for providing a safe environment against violence, 9.7/10, and bullying and harassment, 8.6/10. SWFT also scored 7.1/10 in the safety culture theme with staff stating that compared to previous years they receive more feedback, feel safer raising concerns and feel confident that these concerns would be addressed with the appropriate changes made. The national average for this theme was 6.8.
  • Considerable developments in the experiences of minority groups were also highlighted in the survey, with the Trust scoring 9.4/10 for equality, diversity and inclusion. This emphasises the positive impact of dedicated Black, Asian and Minority Ethic (BAME) and Disability Networks to improve equality, diversity and inclusion of the Trust’s workforce.

Glen Burley, CEO of South Warwickshire NHS Foundation Trust, said: “As we increase the use of technology and facilities to improve the way we provide care, it is important to remember that our most valuable asset is people. I am a firm believer that happy, healthy and motivated staff deliver the best care to patients. I am delighted to see that morale is high amongst our teams and that our Trust is one of the best NHS organisations in providing a safe environment.

“The staff survey is a key indicator of how well we are supporting our staff to provide exceptional care for our patients. We want to attract and retain the best staff and to do so we intend to be one of the top places to work in the NHS. In December 2019, the Trust achieved the highest CQC rating of ‘Outstanding.’ It confirmed that the care provided to local people is amongst the very best in the NHS. Therefore, it’s also encouraging to be once again ranked as one of the best NHS employers, with our results getting stronger each year.”

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