There’s a new number for texting our health visitors from your mobile phone. We aim to reply to you within one working day and you should get an immediate message back to confirm we have received your text. Text will only be seen between 9am and 4pm Monday to Friday (excluding bank holidays).
The text number for this is 07507 332563
If you need help before you hear back from us contact your GP or dial 111.
Unless you give permission, the information you provide will not be shared with other agencies – except in circumstances where we feel you or someone else is at significant risk or there are safeguarding concerns. If we did need to share your conversation, we would always try to speak with you first. In order to provide you with the best possible care, we hold information you tell us on electronic records that are shared with other relevant health professionals. Your information will be kept secure, accurate and in a manner that is compatible with General Data Protection Regulation. For more information please visit www.swft.nhs.uk/privacy-policy
Our text number does not receive voice calls or MMS picture messages. We support messaging from UK mobile numbers only (which does not include messages sent from landlines, international mobile numbers and some 'number masking' mobile apps). To prevent the health visitor from sending messages to you, text STOP to our number. Messages are charged at your usual rates.