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NHS Choices

We’d like to hear your views about our services so please leave your comment at NHS Choices.

Patient Advice and Liaison Service (PALS)

Do you have questions about your care, or the care of a friend or relative? If so, you can speak to the Patient advice and liaison service who will provide advice, support and information to help you. It's a confidential, friendly service for patients, carers, families and friends.
Tel: +44 (0)1926 600054
Email: pals@swft.nhs.uk
In writing: PALS Department, South Warwickshire NHS Foundation Trust, Warwick Hospital, Lakin Road, Warwick, CV43 5BW

Concerns or complaints

If you are unhappy or worried about any aspect of your care or treatment please inform the Ward or Department Manager or the Health Professional involved in your care. Alternatively you can make a complaint to the Chief Executive or the Patient Experience Team.
Tel: +44 (0)1926 495 321 ext 8141
Email: PatientExperience@swft.nhs.uk
In writing: Patient Experience Team, South Warwickshire NHS Foundation Trust, Warwick Hospital, Lakin Road, Warwick, CV43 5BW

GEM awards (going the extra mile)

Would you like to recognise a member of staff or a team who have gone the extra mile or above and beyond in their work?

Why not nominate them for a GEM Award?

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