Please note that calls to South Warwickshire University NHS Foundation Trust may be recorded.
Your views matter
Your feedback is really important to us. To provide feedback about your care or the care your relative/friend has received please visit 'your views matter' on this site. The page also provides details of how you can nominate a member of staff/team for a staff award if they have gone above and beyond in their role.
During office hours, all media enquiries should be directed to the Communications Team where they will be dealt with appropriately.
Outside of office hours, urgent queries should be directed to the on-duty Director. We will do our best to get back to you, however, please note that this is for urgent messages only. All other enquiries will be dealt with during office hours as normal media queries.
We receive requests for documentary and location filming. All proposals will be considered and accommodated where possible or appropriate. Proposals for filming should be referred to the Communications Team.
Outpatient appointment and surgical procedure contact details
For general queries about your outpatient appointment or surgical procedure at Warwick or Stratford Hospital, please use the below contact numbers or email: OutpatientsAppointments@swft.nhs.uk.
If you can’t attend a face-to-face or virtual appointment, even if it is the last minute, please let us know so we can re-arrange it and offer the slot to help someone else.
We have a text message service available for people with hearing difficulties. Please contact +44(0)7818 521341. This is strictly a text messaging service and in-coming calls to this number, are not accepted.
Your text message will be received by our main switchboard who will forward your message to the relevant ward or department who will then provide a response.
Please include the following information when sending a text message:
Your full name
Your contact details this could either be a phone number (for text response) or e-mail address
A short message detailing your question or query
We are introducing automated calls and text messages to remind you about your appointment.
You will be asked whether you can still attend. If you can’t, we will offer this appointment to another patient.
We will call you from +44(0)1926 567150. Please add this number to your contacts so that you know it is the hospital. To call us back, use the number on your appointment letter.
Ward and department directory
To facilitate the construction work that will be taking place as part of the development plans, the inpatient ward has been temporarily been re-located to Campion Ward at Leamington Spa Hospital.
