Contact us

South Warwickshire NHS Foundation Trust
Lakin Road
Warwick
CV34 5BW

Main Switchboard
Tel: +44(0)1926 495 321
Fax: 01926 482 603

Ward and department directory - Warwick Hospital

01926 600036.Main Switchboard
Tel: +44(0)1926 495 321

Ward / departmentExtension number
23 Hour (Short stay surgical)8147 / 8148
Accident and Emergency (A&E)4032
Acute and chronic pain service4488
Anaesthetics4136
Audiology4020
Avon8375 / 8376
Beauchamp Suite6432 / 6433
Beaumont (Female Emergency)4559 / 4540
Cancer services (Oncology)4450
Castle (GI medicine)4012 / 4382
Charlecote (General medicine)8361 / 4496
Colorectal4336
Colposcopy4527
Coronary Care Unit (Cardiology)4011 / 4087
Deep Vein Thrombosis (DVT)4493
Delivery suite4552 / 4553
Dental Laboratory4122
Dugdale Transitional Unit4063 / 4901
Elective care8145 / 8147
Electrocardiogram (ECG)4127
Emergency Assessment Unit (EAU)4335 / 4362
Endoscopy4275
Fairfax (Medical admissions)4335 / 4362
Farries4262 / 8373
Gastroenterology4327
Greville Ward (Orthopaedic Unit)6067 / 6068
Guy4365 / 4366
Hatton (Short stay surgical)4358 / 4359
Infection control4190
Intensive Therapy Unit (ITU)4261 / 4343
MacGregor (Children's Ward)4047 / 4048
Machen Eye Unit4501
Malins (Cardiology)4024 / 4412
Mary (Respiratory)4029 / 4421
Medical records4946
Nicholas4013 / 4444
Observation Ward8308 / 8042
Oken (Medical Assessment Unit)4363 / 4364
Optometry4726
Oral and facial surgery4485
Orthoptics4058
Orthotics5241
Outpatient Pharmacy - SWFT Clinical Services8342
Outpatients Department - Appointments01926 600036
Paediatric diabetes4051
Pharmacy4162
Radiology (X-ray)01926 600007
South Warwickshire Acceleration Transfer Team (SWATT)6838
Special Care Baby Unit
4560 / 4750
Squire8050 / 4015
Stoma care4504
Surgical Appliances01926 608098
Swan (Maternity)4547 / 4548
Thomas Ward (Orthopaedic Unit)6061 / 6062
Tissue Viability4115
Urology4062 / 8138
Victoria (General medical/CVA/Stroke)4542 / 4543
Willoughby (Surgical)4338 / 4339
Women’s Unit4709

Ward and department directory - Stratford Hospital

Main Switchboard
Tel: +44(0)1926 495 321

Ward / departmentExtension number
Nicol Unit5232 / 5231

Ward and department directory - Leamington Spa Hospital

Main Switchboard
Tel: +44(0)1926 317 700

Ward / departmentNumber
Campion Ward (Central England Rehabilitation Unit)
01926 317 700 Ext 7719
Chadwick Ward (Central England Rehabilitation Unit)01926 317 700 Ext 7770
Feldon Ward (Stroke)01926 317 734
Hitchman Day Unit01926 371 747

Ward and department directory - Ellen Badger Hospital

Main Switchboard
Tel: +44(0)1608 661 410

Ward / departmentNumber
Direct number for ward01608 661435

Contact list for community clinics

Name of clinicAddressTelephone
Alcester Primary Care CentreFields Park Drive, Alcester, B49 6PX01789 412980
Atherstone ClinicLong Street, Atherstone, B49 6PX01827 712208
Atherstone Early Years CentreKings Avenue, Atherstone, CV9 1JZ01827 713116
Badger Valley Children's CentreTilemans Lane, Shipston-on-Stour, CV36 4HP01608 664771
Barbridge Road73-75 Barbridge Road, Bulkington, V12 9PD02476 640115
Bedworth Health CentreHigh Street, Bedworth, CV12 8NQ02476 313391
Brunswick Healthy Living CentreShrubland Street, Leamington Spa, CV31 3BD01926 422123
Bulkington ClinicBulkington Village Centre, Bulkington, CV12 9JB02476 314277
Camp Hill Children's CentreCamp Hill Early Years Centre, Hollystitches Road, Camp Hill, Nuneaton, CV10 9QA02476 346155
Camp Hill ClinicRamsden Avenue, Nuneaton, CV10 9EB02476 390007
Cape Road ClinicCape Road, Warwick, CV34 4JP
01926 400001
Coleshill ClinicWingfield Road, Coleshill, B46 3LJ01675 462185
Crown Way ClinicCrown Way, Lillington, Leamington Spa, CV32 7SF01926 332242
Cygnet Court56 Cygnet Court, Timothy's Bridge Road, Stratford-upon-Avon, CV37 9NW01789 414593
Dale Street Children's CentreMethodist Church, Dale Street, Leamington Spa, CV32 5HL01926 423621
Exhall Grange SchoolEaster Way, Ash Green, Coventry, CV7 9HP02476 364200
Fenny Compton SurgeryHigh Street, Southam, CV47 2YG01295 770855
George Eliot HospitalCollege Street, Nuneaton, CV10 7DJ02476 351351
Kenilworth ClinicSmalley Place, Kenilworth, CV8 1QG01926 852087
Keresley ClinicBennetts Road North, keresley, CV7 8HY02476 332169
Kineton SurgeryMarket Square, Kineton, Warwick, CV35 0LP01926 640471
Kingsway Children's CentreC/O Kingsway Primary School, Baker Avenue, Leamington Spa, CV31 3HB01926 336793
Lillington Children's CentreMason Avenue, Leamington Spa, CV32 7QE01926 337506
Myton Hospice - Rugby13 Albert Street, Rugby, CV21 2SD01788 576425
Myton Hospice - WarwickMyton Lane, Warwick, CV34 6PX01926 492518
Newburgh Children's CentreNewburgh Primary School, Kipling Avenue, Leamington Spa, CV34 6LD01926 497968
Oak Wood Primary & Secondary SchoolMorris Drive, Nuneaton, CV11 4QH02476 740907
Orchard CentreLower Hillmorton Road, Rugby, CV21 3SR01788 551212
Polesworth ClinicHigh Street, Polesworth, B78 1DU01827 897520
Riversley Park ClinicCoton Road, Nuneaton, CV11 5QJ02476 353626
Saltisford Office ParkAnsell Way, Warwick, CV34 4UL01926 742513
Southam ClinicPendicke Street, Southam, CV33 0PF01926 815045
St Cross HospitalBarby Road, Rugby, CV22 5PX01788 572831
St Michael's Children's CentreHazel Grove, Bedworth, CV12 9DA02476 313204
St Nicholas Park ClinicSt Nicholas Park Drive, Nuneaton, CV11 6HH02476 340747
Stockingford Early Years CentreSt Pauls Road, Stockingford, Nuneaton, CV10 8HW02476 383708
Stratford Healthcare Community ClinicArden Street, Stratford upon Avon, CV37 6NQ01789 405100
Sydenham Children's CentreCalder Walk, Leamington Spa, CV31 1SA01926 316604
Wellesbourne Children's CentreKineton Road, Wellesbourne, Warwick, CV35 9NF01789 840528
Whitnash Children's CentreWhitnash Nursery School, Nursery Lane, Leamington Spa, CV31 2PW01926 315586

Access to Health Records

If you want to access copies of your health record held by the Trust, please read the following information.

Firstly the definition of a health record is any record of information relating to someone's physical or mental health that has been made by (or on behalf of) a health professional.

Since April 2011 the Trust has been responsible for all secondary care provided by community services across Warwickshire. Community services such as ‘Child Health Services’ and other secondary care services provided by the Trust will hold separate patient service records.

Therefore, when you request copies of your health record please submit a single request and detail the specific health information you believe is held by an acute or secondary care service belonging to South Warwickshire NHS Foundation Trust.

Providing specific information such as dates, service attended and health professionals seen by you will ensure the Access to Health Records Team (AHR team) are able to deal with your request efficiently.

Please do not submit separate requests simultaneously. Simply state all of the information you require on one request form. Any additional requests will incur additional administration and postage fees.

Fees

Under the Data Protection Act 1998 the Trust may charge the applicant a fee to cover its administration costs.

Type of accessFormatCost
CopiesComputer held recordsUp to £10
CopiesRecords held wholly or partially on computerUp to £50
CopiesHeld manually for example, paper records such as letters or hand-written clinical notes, or images such as X-ray film entirely in another formUp to £50

Fees payable for for access to deceased records are up to £50 for all formats.

Making a request

Download or print a copy of the new health records form.

Please submit your request to:
Information Governance Department
Warwick Hospital
Lakin Road
Warwick
CV34 5BW
Tel: +44(0)1926 495321

These forms are not compulsory. You can submit your request in writing to the above address. However, the Trust has provided the forms for your convenience and advises forms will prevent delays in processing the request.

Your GP Record

The Trust will not have information held in your GP records other than copies of key information shared by your GP. Therefore, if you require access to information held in your GP records you must submit a request to the GP Practice that you are registered with.

When you change GPs your GP will transfer all of your GP record to your new GP. This ensures all of your previous medical history is now known to your new GP.

Your Summary Care Record

Any queries concerning your NHS Summary Care Record (SCR) must also be redirected to your GP to answer. They are responsible for the information uploaded to your NHS Summary Care Record. For more information about the NHS SCR click on the following link: NHS electronic care records page.

Media enquiries

During office hours, all media enquiries should be directed to the Communications team where they will be dealt with appropriately.

Tel: +44(0)1926 495 321 ext. 8383/8385/4673
Email: communications@swft.nhs.uk

Out-of-hours and weekends

Outside of office hours, urgent queries should be directed to the on-duty Director. We will do our best to get back to you, however, please note that this is for urgent messages only. All other enquiries will be dealt with during office hours as normal media queries.

Tel: +44(0)1926 495 321 and ask for the on-duty Director

Filming requests

We receive requests for documentary and location filming. All proposals will be considered and accommodated where possible or appropriate. Proposals for filming should be referred to the Communications team.

Tel: +44(0)1926 495321 ext 4673/8383/8385
Email: communications@swft.nhs.uk.


Freedom of Information Requests

The Freedom of Information Act 2000 (FOIA) gives members of the public certain rights to request information from public authorities. The individual right of access applies to all types of recorded information held by public authorities regardless of the date of the information. The Act does, however, set out some exemptions to this right. It also places a number of obligations on public authorities about the way in which they provide information. Subject to the exemptions, anyone making a request must be informed whether the public authority holds the information and, if so, be supplied with it - generally within 20 working days. There is also a duty to provide advice or assistance to anyone seeking information (for example in order to explain what is readily available or to clarify what is wanted).

Download more information on the Freedom of Information Act.

Under Section 19 of the FOIA we have a legal duty to adopt and maintain a publication scheme for the publication of the information we use.

The publication scheme can help you find the following information:

Class 1 - Who we are and what we do
Class 2 - What we spend and how we spend it
Class 3 - What our priorities are and how we're doing
Class 4 - How we make decisions
Class 5 - Our policies and procedures
Class 6 - Lists and registers
Class 7 - The services we offer

Making a request

Submit a Freedom of Information request here.

Bona Vacantia Enquiries

We make appropriate enquiries to trace relatives of patients who pass away at the hospital with no next of kin. For those who we are unable to trace, their details are forwarded on to: Government Legal Department, Bona Vacantia Division (BVD), PO Box 70165, London WC1A 9HG.

We do not hold any information on the value of any estate the person may have had, nor can we make any additional information available on individual cases through Freedom of Information requests. For further information, please click on the links below:

Download the Governments bona vacantia estates referral form.

View further information on bona vacantia.

Cost of information

The Trust will charge only for providing hard copies of information or for copying onto a different media (eg a CD). Current photocopying costs are 25p per copy and postage will also be charged at cost. The charges will be reviewed regularly.