At South Warwickshire University NHS Foundation Trust (SWFT) we provide hospital and community services across Warwickshire, Coventry, and Solihull. We manage Warwick, Stratford, Ellen Badger, and Leamington Hospitals. 
 
In order to keep members of the public up to date on our services, promote important health messaging, and celebrate our hardworking staff, SWFT have a presence across multiple social media channels. These are:

  • Facebook (South Warwickshire University NHS Foundation Trust)
  • Instagram (@nhsswft)
  • LinkedIn (SWFT)
  • YouTube (@NHSSWFT)
  • X (formerly known as Twitter) (@nhsswft)
  • TikTok (@swftnhs)

These accounts are managed by our Trust’s Communications Team.
 
As per the Data Protection Act 2018, we ask all members of the public to not film/ photograph any of our staff without their permission, and to not share footage/ photos recorded on our premises/ of our staff without contacting our Communications Team (communications@swft.nhs.uk) first for permission.
 
Our Communications Team monitors comments and content across our social media channels. While we respect an individual’s right to Freedom of Speech, we will report/ remove any comments/ content that could be deemed inappropriate, unsafe, offensive, slanderous or spreading misinformation. This is including, but not limited to:

  • Advertising or promoting services, including medical treatments
  • Incomprehensible comments that are not relevant to the topics raised
  • Violence, harm, or offensive language towards staff or anyone else on our accounts
  • Comments from fake accounts or bots
  • Using Artificial Intelligence (AI) to misrepresent our Trust, services, or staff in any way without permission

To avoid breaking our guidelines, and having your comments/ content removed or reported, please:

  • Do not post comments that are unlawful, false, harassing, defamatory, abusive, threatening, harmful, obscene, profane, discriminatory or of a sexual nature
  • Do not swear
  • Do not post content copied from elsewhere for which you do not own the copyright
  • Do not post the same message, or very similar messages, more than once – this is known as spamming
  • Do not publicise your, or anyone else’s, personal information, such as contact details or home address
  • Do not advertise products or services
  • Do not impersonate someone else
  • Do not spread disinformation or misinformation. We are committed to ensuring clear public health messaging

If you break any of the above guidance, and we believe that your comments could cause offense, risk, or confusion to members of the public, we will issue you with a warning. If you ignore this warning and continue to repeatedly break our guidelines, we will block you from engaging with our content for a limited period of time. If, after this period ends, you continue to break our guidelines, we will have to report your account and block you from our channels.