Performance and staffing
We monitor our nursing staff levels on a daily basis to ensure they are as safe as possible. This information is reported to the Board of Directors on a monthly basis and the monthly figures can be seen below:
Performance figures
Below are figures that show you how we, South Warwickshire University NHS Foundation Trust, are performing in areas that impact on patient experience. They can be used for like-for-like comparisons across all NHS hospitals in England.
18 Weeks referral to treatment target - patients waiting for treatment = 80.6%
April 2021 – March 2022 = 80.6%
Hospitals in England are expected to treat patients within 18 weeks from the date they receive a referral for treatment. The figure shown represents the Trust’s performance against the national target, i.e. the percentage of patients waiting less than 18 weeks from the point of referral for treatment.
A&E 4 hour wait time = 74.7%
April 2021 – March 2022 = 74.7%
This is the percentage of patients who have received emergency treatment and who have been admitted or discharged from the department within 4 hours of arrival in A&E
Cancer treatment: 31-day – Decision to treat to first treatment = 91.6%
April 2021 – February 2022 = 91.6%
This figure shown represents the percentage of patients receiving the first definitive treatment within 31 days of a cancer diagnosis. It is measured from point when patient is informed of diagnosis of cancer and agrees their package of care.
Cancer treatment: 62-day – Urgent GP referral for suspected cancer to first treatment = 58.8%
April 2021 – February 2022 = 58.8%
All patients with suspected cancer should start their treatment (which may include chemotherapy, radiotherapy and surgery) within 62 days from first being referred to South Warwickshire Hospitals. The figure shown represents the percentage of patients seen within this time-frame.
Number of clostridium difficile cases = 0
April 2018 - March 2019
Like all other healthcare organisations, one of our key priorities is to prevent patients from getting an infection whilst they are in our care.
Number of MRSA cases = 3
April 2021 – March 2022 = 3
Like all other healthcare organisations, one of our key priorities is to prevent patients from getting an infection whilst they are in our care.
Occurrence of pressure ulcers (bed sores) = 4
April 2018 - March 2019
We are committed to improving patient safety by reducing hospital acquired pressure ulcers. The level of severity (where 1=least severe and 4=most severe) of the categories increases with the number. All pressure ulcers can cause pain and distress for patients and the more serious ones can cause major disability or even death, which makes this priority extremely important.
The Friends and Family Test - A&E = 79.3%
In July 2022, of the patients using our A&E service who completed a survey, 79.3% would recommend the department as a place to be treated to friends and family. (National average = 85%)
The Friends and Family Test has been developed by the Department of Health for use across all hospitals in England and provides patients with the opportunity to provide direct feedback on the care and treatment they receive. Patients when leaving are asked "how likely are you to recommend our A&E department to friends and family if they needed similar care or treatment?" and are given 6 options to choose from, ranging from 'extremely likely' to 'extremely unlikely' and 'Don't know'.
The Friends and Family Test - Inpatients = 97%
In July 2022, of the patients who completed a survey, 97% would recommend the Trust as a place to be treated to friends and family. (National average = 95%)
The Friends and Family Test has been developed by the Department of Health for use across all hospitals in England and provides patients with the opportunity to provide direct feedback on the care and treatment they receive. Upon leaving hospital patients are asked "how likely are you to recommend the Trust to friends and family if they needed similar care or treatment?" and are given 6 options to choose from, ranging from 'extremely likely' to 'extremely unlikely' and 'Don't know'.
The Friends and Family Test - Outpatients = 92%
In March 2016 of the patients seen at the Trust who completed a survey, 92% would recommend us as a place to be treated to friends and family. (National average = 92%)
The Friends and Family Test has been developed by the Department of Health for use across all hospitals in England and provides patients with the opportunity to provide direct feedback on the care and treatment they receive. Upon leaving hospital patients are asked "how likely are you to recommend the Trust to friends and family if they needed similar care or treatment?" and are given 6 options to choose from, ranging from 'extremely likely' to 'extremely unlikely' and 'Don't know'.
The Friends and Family Test - Community = 95.6%
In July 2022 of the patients seen by the Trust who completed a survey, 95.6% would recommend us as a place to be treated to friends and family. (National average = 95%)
The Friends and Family Test has been developed by the Department of Health for use across all hospitals in England and provides patients with the opportunity to provide direct feedback on the care and treatment they receive. Upon leaving hospital patients are asked "how likely are you to recommend the Trust to friends and family if they needed similar care or treatment?" and are given 6 options to choose from, ranging from 'extremely likely' to 'extremely unlikely' and 'Don't know'.
The Friends and Family Test - Maternity = 92.3%
In July 2022 of the patients seen at the Trust who completed a survey, 92.3% would recommend us as a place to be treated to friends and family. (National average = 95%)
The Friends and Family Test has been developed by the Department of Health for use across all hospitals in England and provides patients with the opportunity to provide direct feedback on the care and treatment they receive. Upon leaving hospital patients are asked "how likely are you to recommend the Trust to friends and family if they needed similar care or treatment?" and are given 6 options to choose from, ranging from 'extremely likely' to 'extremely unlikely' and 'Don't know'.
The Friends and Family Test - score for Staff as a place to receive care/treatment = 83.5%
In 2020 of the staff who completed a survey, 83.5% would recommend the Trust as a place to receive care/treatment. (National average = 79%)
The Friends and Family Test has been developed by the Department of Health for use across all hospitals in England and provides patients with the opportunity to provide direct feedback on the care and treatment they receive. Staff are asked two questions; how likely they would be to recommend their organisation to friends and family as a place to work; and how likely they would be to recommend it as a place to receive care/treatment
The Friends and Family Test - score for Staff as a place to work = 78%
In Quarter 2 (2015/16) of the staff who completed a survey, 78% would recommend the Trust as a place to work. (National average = 62%)
The Friends and Family Test has been developed by the Department of Health for use across all hospitals in England and provides patients with the opportunity to provide direct feedback on the care and treatment they receive. Staff are asked two questions; how likely they would be to recommend their organisation to friends and family as a place to work; and how likely they would be to recommend it as a place to receive care/treatment
