Visitor information

Getting here

The Warwickshire County Council website contains information on the public transport services available in Warwickshire.

Please respect the following guidelines:

  • only 2 visitors per bed
  • children under 16 can visit by prior arrangement only
  • visitors are asked not to use the entire daily visiting period so they do not tire out patients
  • families can make alternative arrangements if necessary, by prior arrangement with the ward manager or senior nurse in charge
  • Suitable gifts

    Flowers and plants are attractive but they do not last in the warm hospital atmosphere, locker space is very limited, and as there is electrical equipment, spillages may be hazardous. Therefore not all wards welcome flowers or plants. Please consider bringing other items such as: travel size toiletries; a book or magazine; games, cards and puzzle books. You could also bring squash, sparkling water, sugar-free gum, small quantities of fresh fruit, plain biscuits.

    Please check with ward staff if in doubt about the suitability of gifts and please do not bring in hot food.

    Wheelchairs

    Please note that wheelchairs require a £1 coin to use. This is to ensure that wheelchairs are returned to the correct areas so that they are available for when patients/visitors require them.

    Restaurant opening times

    Think Food Restaurant

    Monday - Friday 8am – 7.30pm
    Saturday - Sunday 8am – 2pm

    Café Qualita

    Monday – Sunday 7am – 8pm

    Visiting times

    Below are our visiting times. However, we occasionally need to put restrictions on visiting times for clinical reasons. Whenever this happens there will be an alert on the homepage of the website. Please make sure that you check this or call the ward before visiting.

    Please be aware the wards have a weekly floor clean that means that it may be temporarily not possible to go into the specific area being cleaned or you may be asked to come out for a short time whilst this is being done. Please liaise with the relevant ward area to find out more about when this happens.

    Avon12:00 - 19:00
    Charlecote Ward
    11:00 - 19:00 everyday apart from Monday 16:30-19:30
    Coronary Care Unit12:00 - 13:00 and 14:30 - 19:30
    Fairfax (48 Hour)12:00 - 19:30
    Farries12:00 - 19:30
    Greville12:00 - 19:30
    Guy12:00 - 19:30
    Hitchman12:00 - 19:30
    Hatton (Short stay surgical)12:00 - 19:30
    Intensive Care Unit (ICU)By arrangement: 11:00 - 13:00 and 16:00 - 20:30
    MacGregor (Childrens Ward)Open visiting - 24 hour access for parents
    Malins (Cardiology)12:00 - 19:30
    Mary12:00 - 19:30
    Nicholas12:00 - 19:30
    Oken12:00 - 19:30
    Special Care Baby UnitParents & siblings anytime. Grandparents only – 15:30 to 16:30 or 18:30 to 19:30
    Maximum of 3 people per baby
    Squire12:00 - 19:30
    Sephenson Unit12:00 - 19:30
    Swan (maternity)Partners 8:00-22.00
    Other visitors 15:30 - 16:30 and 19:00 - 20:00
    Only children of the mother are permitted to visit.
    Thomas12:00 - 19:30
    Victoria12:00 - 19:30
    Willoughby12.00 – 19:00
    23 Hour (Short stay surgical)12:00 - 19:30