Questions or concerns about your care, or the care of a friend or relative
Patient Advice and Liaison Service (PALS)
Do you have questions about your care, or the care of a friend or relative? If so, you can speak to the Patient advice and liaison service who will provide advice, support and information to help you. It's a confidential, friendly service for patients, carers, families and friends.
Tel: +44 (0)1926 600054
In writing: PALS Department, South Warwickshire University NHS Foundation Trust, Warwick Hospital, Lakin Road, Warwick, CV43 5BW
Concerns or complaints
If you are unhappy or worried about any aspect of your care or treatment please inform the Ward or Department Manager or the Health Professional involved in your care. Alternatively you can make a complaint to the Chief Executive or the Patient Experience Team.
Tel: +44 (0)1926 495 321 ext 8020
In writing: Patient Experience Team, South Warwickshire University NHS Foundation Trust, Warwick Hospital, Lakin Road, Warwick, CV43 5BW