Audiology (hearing)


Paediatric Audiology Service during COVID-19:

Following the suspension of our routine services due to the COVID-19 (Coronavirus) pandemic, the Paediatric Audiology team are now pleased to announce we will be resuming our services from: Monday 13th July 2020.

We have taken the necessary precautions and guidance to manage the risk of Covid-19 to ensure safe and effective measures are in place for all our patient, parents and staff.


We have rearranged our clinics to ensure there are fewer patients in our department at any one time to help with social distancing and advise on wearing face masks and using hand sanitiser prior to entering the clinic. We are also carrying out extra cleaning in all our clinical areas as a precautionary measure.

We will resume our routine services for all patients whose appointments were already cancelled prior to the national lockdown as our first priority. In the coming weeks we will be contacting these patients via post to book an appointment at one of our Paediatric clinics.

We are still continuing to see a small number of clinically urgent cases such as urgent repairs for our current hearing aid users, children with sudden hearing loss and Newborn Hearing screening (NHSP) referrals.

Please note, we have had a very large volume of referrals since the Covid-19 pandemic, and whilst we will endeavor to see every child that has been referred, there are likely to be long delays. We ask that you bear with us during these difficult times to get our service running again.

In the meantime, if you have any urgent enquiries you can contact our team on 01926482668 or email:


If you require batteries please contact us on 01926482668 and we will post these to your home address.

We would like to thank you for your patience and support during these difficult times.

Please note if you have any symptoms relating to Coronavirus (COVID-19), do not attend your appointment and follow the up to date Government advice.

We advise you to regularly check our website for any further updates of our Paediatric Audiology services during COVID-19

What we do

The paediatric audiology service provides hearing assessment and rehabilitation for children of all ages from newborn to 18 years of age.

Children can be referred to our service via their GP, Health Visitor, Speech and Language therapist, Paediatrician, School Nurse or via the Newborn Hearing Screening Program (NHSP).

The team works closely with Speech and language therapy, ENT (Ear, Nose and Throat) and Educational Audiology which is part of the Integrated Disability Service.

Contact and location

The Children’s audiology service is based at the Woodloes Audiology Suite, adjacent to Woodloes Primary School, Deansway, Warwick CV34 5DF.

Community Clinics also take place at Riversley Park Centre, Clinic Drive, Nuneaton, CV11 5TY, and the Orchard Centre, Lower Hillmorton Road, Rugby, CV21 3SR. In exceptional circumstances a home visit can be arranged if deemed appropriate by the Audiologist.

Tel: 01926 482668 (For Woodloes appointments)

Tel: 02476 378606 (For Nuneaton and Rugby appointments)


On-street parking for the Woodloes Audiology Suite is available on Deansway, Warwick. Please do not park in the Woodloes Primary school staff car park.

Toilet facilities are available within the waiting area.

What to expect at your appointment

The assessment process may vary depending on the age and development of your child. The Audiologists will determine the most appropriate form of test for your child on the day of your appointment.

The appointments are typically booked for 30 minutes and include a hearing test or listening game, Otoscopy (ear examination), and Tympanometry (a measure of middle ear function), if required. The test procedures will be explained to you during the appointment and will only be performed with your consent. None of the testing procedures are considered to be invasive. You should receive an explanation of the results at the end of the appointment and copies of hearing tests can be provided upon request. A summary of the appointment will be sent to you via post and a copy of this letter will be sent to the professional that referred your child.

Useful videos

Treatment options

In many cases childhood hearing difficulties can be the result of middle ear congestion, or “Glue ear.” The National Institute for Health and Care Excellence (NICE) currently has guidelines specifying that if a child is found to have middle ear congestion that a period of “watchful waiting” is instigated for 3 months. Click here to view the guidance.

During this 3 month period the majority of cases will resolve naturally without the need for intervention. If however the congestion is found to be persistent and ongoing, the Audiologists will then discuss referring your child onward to an Ear, Nose and Throat (ENT) specialist so that other treatment options can be discussed.

If a permanent hearing difficulty is suspected, the Audiologists will wish to consider rehabilitation options, normally in the form of hearing aids. Please refer to the hearing aids tab.

Cochlear Implants and Bone Anchored Hearing Aids

In some cases of permanent childhood hearing loss BTE (Behind the Ear) hearing aids may not be the most effective management option. At South Warwickshire NHS Foundation Trust we are not able to provide Cochlear Implants or Bone Anchored Hearing Aids. If one of these options should be considered for your child we will make a referral to specialist centres for further testing and treatment.

Balance/vestibular assessment

We are currently unable to offer vestibular assessment at Paediatric Audiology.


C2Hear Online is a series of short, interactive, multimedia videos about hearing aids, hearing loss and communication by Nottingham University. Click here to access the videos.


Please click on these links for help and support for tinnitus and hyperacusis.

Our Hearing Aids

Our hearing aids come in a range of sizes and colours. The most suitable form of hearing aid for your child is based upon the type and degree of hearing loss measured. For more information click here.

Communication Tactics

Smile.jpgMake sure that you have their
full attention before speaking
Quiet.jpgFind a quiet place to talk
Covering_mouth.jpgDon’t cover your mouth.
Speak clearly and with
normal lip movements,
natural facial expressions and gestures.
Shouting.jpgDon’t shout as this can
make you look aggressive
Lips.jpgMake sure that your child
can see your lips to
help with lip reading.


Education support, school radio aids and FM systems are provided through the Integrated Disability Service. Click here to read more.

Auditory Processing Disorder (APD)

Please click here for help and advice about Auditory Processing Disorder. We currently do not offer specialist hearing assessment for APD at South Warwickshire NHS Foundation Trust.

Swim Moulds

At Paediatric Audiology we offer a swim mould manufacturing service. The cost of manufacturing the swim moulds is not currently covered by the NHS, so we charge a fee of £30 for one swim mould, or £45 for 2 swim moulds (can be for the same ear or for each ear). We apologise that we are not able to accept cash or cheques.

The process of making a swim mould involves taking an impression of the ear so that each swim mould is custom made for the individual.

Please phone 01926 482668 if you wish to make an appointment.

Teenagers and Young adults – Transition appointments

When your child turns 18 years old, we will transfer their hearing care to the Adult Audiology team based in Outpatients at Warwick Hospital. They will be offered an initial introductory appointment to the Adult service with a designated audiologist.

Please see information on 'access to work' here, for help and support in the work place.


How do I get an appointment for my child?

A written referral letter is required from a health professional i.e. GP, Health Visitor, Speech and Language Therapist, Paediatrician, ENT Consultant. Once we have received the referral letter we will make contact with you in order to book an appointment for your child’s hearing to be assessed.

If your child is already under the care of Paediatric Audiology you may contact us directly to arrange an appointment.

My baby did not pass their Newborn Hearing Screening, what happens now?

It is very common for the Newborn hearing screening test to be inconclusive after the first attempt and should not be a cause for concern. We will make contact with you to arrange an appointment for your baby to have a repeat hearing screening. These hearing tests ideally need to be performed under natural sleep and should be completed before your baby is 12 weeks old.

If repeated attempts at screening are still inconclusive, we will wish to arrange for further hearing assessments at the Woodloes Audiology Suite.

Where can I collect hearing aid batteries?

You can collect hearing aid batteries free of charge from the Audiology Department at Warwick Hospital. Alternatively, you can send us a stamped, addressed return envelope and we will post the batteries to your home.

My child has been diagnosed with a hearing loss, what happens now?

Your Audiologist may have discussed hearing aids or cochlear implants with you and will support you throughout the process. Excellent help and support is offered through the National Deaf Children’s Society.

My child also has other special needs, how do I make sure that they receive the support that they require?

When you book an appointment for your child to have a hearing assessment, please notify us of any special needs or special considerations so that we can make any necessary alterations for them.

If your child wears hearing aids the Integrated Disability Service can offer help and support at home and at school.

My Child has a hearing loss, but does not require hearing aids. What happens now?

Some children may have a unilateral (single sided) hearing loss or a very mild hearing loss overall. This can mean that hearing aids will be of limited benefit or may not be required at all. Most people with a single sided or very mild hearing loss manage very well in everyday listening situations and do not require any further management. Sometimes individuals can learn to compensate for a single sided hearing loss very effectively simply by learning to rely on their better hearing ear.

You can help your child with their hearing and listening by implementing a few simple listening strategies. Please refer to the "communication tactics" tab.

Any type of hearing loss will be monitored by the paediatric audiology team and your child should receive an appointment for a hearing test once a year on average. If you are concerned about changes to your child’s hearing you can contact the team directly to arrange an appointment.

« Return to Children, young people and family services