We’re committed to ensuring every voice is heard when it comes to patient care. As part of a national initiative, Martha’s Rule is being implemented across the NHS to empower patients and their families to raise urgent concerns about clinical deterioration.

This initiative stems from the tragic loss of 13-year-old Martha Mills in 2021, who developed sepsis after her condition wasn’t escalated to ICU. A coroner determined her death could likely have been avoided with earlier intervention.

Under Martha’s Rule, patients and relatives will have direct access to Critical Care Outreach teams, providing a critical platform for raising concerns and ensuring prompt action.

If you’re an adult inpatient at Warwick Hospital and worried about your own condition, or if you’ve visited someone you feel concerned about, the first thing you should do is talk to the nurses and doctors on the ward.

However, Call for Concern is here to help you if:

  • You’ve noticed a deterioration in the patient’s condition and feel this has not been recognised by their clinical team
  • You still have concerns after speaking to the patient’s ward nurse or doctor

Please call: 01926 567168

You will be put through to someone who can take your contact details and pass them on to Critical Care Outreach who will respond as soon as possible to your concerns.

Please do not call this number if you have worries related to issues such as hospital food, car parking or other non-clinical issues.

 

Please click here to learn more.