We are now sending text reminders to help you keep track of your outpatient appointments and reduce missed visits.
- 14 DAYS before your appointment: You’ll get a text asking you to reply ATTEND, REBOOK or CANCEL.
- 10 DAYS before your appointment: If we didn’t hear from you, we’ll send another reminder.
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3 DAYS before your appointment: You’ll receive a final reminder.
*This initiative is being rolled out Trust-wide and not all departments will be using it yet.*